Why Emotional Intelligence?
According to the Future of Jobs Report for the World Economic Forum, emotional intelligence is a key skill required in the 21st century. Most business leaders agree that it is more important than technical skills. It is a significant predictor of performance, leadership, and a growth mindset. In this context, focusing on improving this skill is equivalent to caring about the well-being of the organization.
The emotional intelligence training combines educational components, coaching, supervision, and process facilitation, so that participants have the most relevant experience. Real-life examples of participants, role-playing, and case studies will be used, and theoretical inputs will be provided to emphasize and support the experiences within the sessions.
COURSE OBJECTIVES
- Highlighting the importance of emotional intelligence
- Awareness and understanding of one’s own emotions
- Learning techniques for managing one’s own emotions
- Understanding the impact of emotions
- Defining and understanding the concept of emotional resilience
- Emotion decoding techniques
- Understanding the concept of empathy and its importance in relationships
- Identifying and managing the emotions of others