DESCRIPTION The world, as we know it, seems to be falling apart. The people around us are hardly tried, and we cannot remain indifferent to what is happening. Are the results of studies conducted in recent years, which state that emotional intelligence is one of the key factors in the role of leader, still valid?…
DESCRIPTION We are faced with making decisions every day. Most of them are small, we call them choices because it's simpler, and we take them based on inertia and daily habits. But when everything changes, every choice becomes an important decision, and the unknown puts pressure on us without having anything to relate to. In…
DESCRIPTION This training is aimed at managers and team leaders who have to manage a team that works more and more from home or from different cities or countries. Although it is vital and practiced by people every day, communication still hides pitfalls generated by changes in society and business. Today you can no longer…
DESCRIPTION “Virtual teams are here to stay,” says Harvard Business Review, and the decisive changes in recent years show that this is the truth of the future of our professions. Virtual teams and those who coordinate them have become key characters in their companies and their results and challenges depend on the adaptability and agility…
DESCRIPTION Managing the change of a team is a beautiful process. Or it is a pain. Both statements are true depending on the strategy you're embracing. Most of the time, changes bring tears, decreased productivity, and turn teams into groups dominated by fear and resentment. The main causes are: lack of a change strategy, lack…
Why Agile Project Management? We are transitioning from Traditional Management to Agile Management for process efficiency, higher ROI, and a happier customer! Gradually, we will understand the Agile principles and the basic framework. We will see how we can transform passive teams into motivated, engaged, and eager teams ready to deliver a product with a…
Why Lead without Disciplinary Power? Formal education has primarily taught us individual skills rather than collective ones. We learned how to become the best but not how to build a good team. That's why teamwork is a subject we don't fully know; we only intuit and shape it. This one-day workshop addresses the need to…
Why Customer Experience? Over 50% of customers claim that they are tempted to abandon various providers after their first negative experience with them. Positive experiences, on the other hand, transform isolated interactions into loyalty, encourage retention, and turn customers into true brand advocates. To meet expectations and higher standards than ever, it is necessary to…
Why Remote Sales? Identifying the buying stage the customer is in and supporting them to make the right decisions naturally is essential for successfully closing the sale. Recent studies show that by the time a customer contacts a sales representative, they are already 57% into the purchase process. Perspectives based on their research make buyers…
Why The Tangled Path of Motivation? Let's talk about motivation from various angles and perspectives. Motivation within a team is a sign that your organization is on the right track. But how can we tell from a distance whether our team has this driving force or not? What does a motivated employee actually mean in…
Why Building and Maintaining Trust in the Team? Trust is the foundation of any relationship, whether personal or professional. Although everyone knows this, some find it harder to trust, while others find it easier; therefore, in this training, we delve into the universal way of building a trust-based relationship, following a model by Lencionni. COURSE…
Why Recruitment and Selection for Non-HR? Certainly, we all want to find the "ideal" candidates as quickly as possible, attract people, conduct interviews in a professional yet personable manner, and select the most suitable individuals. This course is designed to help team leaders and those involved in recruitment processes succeed with HR in conducting professional…
