Why CREATIVE PROBLEM SOLVING? Special problems require ingenious solutions. Creativity and innovation are essential in such cases. The tools of this course teach participants how to discover the true sources of problems, how to identify objectives that are important, how to follow the steps of effective brainstorming, what resources are needed and how to go…
Why FROM PEOPLE TO TEAMS? You will have to manage difficult people to resolve conflicts, gain their cooperation and trust, find ways to motivate your team to achieve the best results. Using practices from emotional intelligence, this seminar will teach you how to develop your core management and communication skills to get the most out…
Why THINKING LIKE A LEADER? Authentic leadership is an act of balancing personal values, organization values and your mission. You will not learn to be Steve Jobs or Nelson Mandela to lead your team, but you will learn that your leadership model is the best. You will find that being a leader is a skill…
Why WIN-WIN NEGOTIATION? Some time ago, negotiation was a very common concept at fairs. Today, we even negotiate a place in the subway. Negotiation is a survival technique both personally and especially in the business environment. Is it an art, a way of survival, a way of life, or just a way of getting a…
Why TRANSFORMATIONAL LEADERSHIP? Transformational leadership helps transform team members into individuals who transcend their own interest in the benefit of the group or organization. Transformational leaders have altruistic ideals and align their principles and values with those of the organization, group or even society. Transformational leadership drives those who are driven to exceed expected performance…
Why CUSTOMER FIRST? The seller-customer relationship has gone beyond the product boundaries on a much more personal level. From a sociological point of view, human relations have evolved at a galloping pace, but the shorter time, the more urgent and diversified needs create gaps in this complex process called seller-buyer. Customer First training is one…
Why BECOMING A PROFESSIONAL HUMAN BEING? Whether we have to lead a small team or an entire organization, we are the first beneficiaries of everything we think, do and say. It’s not about what happens to us, it’s about what happens within ourselves. Since we spend about 60-70% of our lives at work, this gives…
Why WHO DO YOU FOLLOW, ANYWAY? In this training, participants will learn about how leader-follower dynamics influence the relationship of the organization with all external collaborators and how you can transform the organization by multiplying the leadership processes at any level. Effective customer service techniques are consistent with a healthy organizational culture based on a…
Why TRANSFORMING TALENT INTO PERFORMANCE? Being a manager and leader and teaching others how to become themselves will make a difference to the next level of performance. You will learn how to become an effective coach for both the people on your team and everyone else you interact with. COURSE OBJECTIVES Developing leadership among other…
Why MASTERCLASS TEAM LEADERSHIP? Team management is an act of balancing goals, communication and resources. You will have to manage difficult people to resolve conflicts, gain their cooperation and trust, find ways to motivate your team to achieve the best results. Using practices from emotional intelligence, this seminar will teach you how to develop basic…
Why THE WORLD IS OUR FAMILY? Whether we are leading abroad or in our own country, we have to deal with people of different nationalities, religions and cultures every day. Understanding and adapting to the needs of each of them makes the difference between performance and failure. This training includes case studies, films and interactive…
Why THE NEVER ENDING BALANCING ACT? This program reveals the influence on the connection between mind and body. At the same time, it shows us how to increase our abilities in stressful situations. Prepare to learn and apply. We will walk, we will make slight stretching movements, we will exercise the most important muscle groups…
